Your privacy matters to us. This page explains our approach to privacy on our web site and how it affects you.
We collect anonymous statistics about your visit, for instance which of our pages you viewed.
Some 3rd parties including Facebook and Twitter may know you visited this web site, if you use their services.
If you sign up with the Directory we take great care to keep your information safe. We will never share it with others without your express permission.
We may use listing data published on this site on our sister web site, the Cornwall Arts and Crafts Directory, but we never share your data with 3rd parties except to help us deliver our own services.
Measuring our visitors
We measure visitors to our web site using Google Analytics. This records what pages you view within our site, how you arrived at our site and some basic information about your computer. All of that information is anonymous – so we don’t know who you are, just that somebody visited our site.
The information we collect from analytics helps us understand what parts of our sites are doing well, how people arrive at our site and so on. Like most web sites, we use this information to make improvements to our web site
Facebook, Twitter and other social networks
These services provide social buttons and similar features which we use on our web site – such as the “Like” and “Tweet” buttons.
To do this we embed code that they provide and we do not control ourselves. Social networks therefore could know that you’re viewing this web site, if you use their services.
Third party advertisers
This web site is displays advertising from third party advertisers and affiliate links such as Google Adsense, Hobbycraft and Amazon. As with social networks we embed code that they provide and we do not control it ourselves.
If you sign up for an entry with us
When you sign up for any of our services – paid or otherwise – we will record the specific personal information about you, such as your name and email address, that you give us. We will also collect and store information about your use of our services so as to improve them. For example, we keep a log of what features are being used at any time. We also log account and transaction history for accounting purposes, and to monitor our business activities.
We may send you email notifications regarding your service (such as entry confirmations or invoices) or which you have specifically requested (such as newsletters). You have the ability to opt out of any of this communication at any time.
We will never provide your personal information or email address to any third parties except where they are specifically employed to help deliver our own services, as detailed above.
We use a variety of payment providers to bill for our products online. These companies will have access to your personal and payment information. When paying by credit card, we do not ever have any access to your credit card details.
We share information with these companies only to the extent necessary for the purposes of processing payments you make via our web site.
We take many precautions to prevent the loss, misuse or alteration of your personal information that we hold.
Whilst we take great care to ensure any confidential information remains protected, we cannot guarantee the security of data sent over the Internet.
Of course you are responsible for keeping your password and user details confidential. Nobody at we will ever ask you for your password, so please don’t trust anybody asking you for it.
What about cookies?
Cookies are a convenient way to carry information from one session on a web site to another, or between sessions on related web sites, without having to burden a server machine with massive amounts of data storage. Storing the data on a server without using cookies would be problematic because it would be difficult to retrieve a particular user's information without requiring a login on each visit to each page of the web site
The cookie itself is a small text file that a web site saves on your computer or mobile device used to track data. There is a lot of concern about privacy and security on the internet. Cookies do not in themselves present a threat to privacy, since they can only be used to store information that the user has volunteered or that the web server already has. Whilst it is possible that this information could be made available to specific third party web sites, this is no worse than storing it in a central database.
For more information about relevant EU law and cookies we have included the following links to external web pages:
- What Are Cookies? Computer Cookies Explained
- How do I Enable Cookies and Disable Cookies?
- Google and the EU user consent policy
- The Cookie Law Explained
- Silktide - the most popular solution to the EU Cookie Law for websites